Did you use that special attachment to pick up the hair or the regular one? I have the purple dyson with the attachment (Turbo especially for pet hair) but I can't seem to figure out how it works :embarrassed:
I'll try and explain it, Okay unclip the hose and handle from the vac, extend the arm and remove from hose, push up air vent on end of handle, attach hose to this end (should make it so that you have an extension and the hose is attached by the handle, then take the mini turbo to the end of the extension, the suction from the vac will spin the turbines.
Okay I hope that helped, if i confused you I could take pics and show you, lol, I really don't mind. It took me awhile to figure it out also.
Oh and for quick jobs you can take the handle out of the hose completely and then attach the turbine to the hose