Bummer it certainly is:( , but don't you think a follow up email or a courtesy call would be nice in cases such as spkight's.
I had the same unwelcoming attitude from our local "Orphans of the Storm" and it really leaves a bad taste in your mouth. I have never called them again about a rescue, stray or feral.
It truly breaks your heart and your trust when you start to love a "maybe pet", then get shut out. I have been told from a respectable, local animal control officer that it is a common practice for some shelters to have a "walk in" want a pet that has been slated for possible adoption, then the walk in offers more $$$ to the shelter, and wham-bam-thank you-ma'am, it's a done deal, you're "maybe pet" is gone to the highest bidder regardless of home, yard, or experience.:mad: