Hi John! My Binti will only consent to have her nails ground and only with treats (she gets one per paw.) She hated it at first but once we had the routine established, she settles right into it. The only thing I would say about using the grinder is keep pausing to feel the claw. I once had a "groomer" who was in a hurry hold the grinder to Binti's claw too long and the friction built up heat which burned her enough to make her yip. We started doing it at home after that.0_1609705288646_1Binti orchids1.jpg